| Below
are the questions we are most commonly asked
at the Sign Language Interpreter Service.
If you have any further questions please click
here and complete the feedback form,
or alternatively email us at slis@sw.glasgow.gov.uk |
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How
do I book an interpreter? |
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How
much will it cost? |
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How
much notice do I need to give? |
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What
happens if I cancel the assignment? |
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What
if I cannot pay? |
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How
do I contact the Sign Language Interpreter
Service? |
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If
I am unhappy with the Sign Language Interpreter
Service, how can I complain or make comments? |
|
Is
Sign language the same all over the UK? |
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Is
Sign language the same all over the world?
Is it international? |
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Where
can I learn Sign language? |
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How
can I become a Sign Language Interpreter? |
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Where
can I learn to lipread? |
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How
can I become a Lipreading Tutor? |
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Where
can I buy books, videos and other material
on Sign language and deafness in general? |
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I
would like to do voluntary work with deaf
people, is this possible? |
| |
How
do I book an interpreter?
Click
here to go to the Online Booking page.
If you do not have a Registration Number,
fill in your details and the system will give
you one. Then fill in the details of your
referral. |
| |
How
much will it cost?
The Glasgow City Council Sign Language
Interpreter Service Charging Policy is based
on the following points:
- No
Deaf user will be directly charged for
a service
- Charges
are in line with the Scottish Association
for Sign Language Interpreter’s guidelines
or reflect better value for money
- Special
rates are negotiable to ensure the needs
of Deaf users are met
Click here for our full charging
policy. (rtf
format / pdf
format) |
| |
How
much notice do I need to give?
Please give as much notice as possible
- one or two months is usually enough. It
is more difficult to get the Sign Language
Interpreter of your choice if notice is less
but we will always try to fit you in, even
at the last minute. |
| |
What
happens if I cancel the assignment?
Try to give us as much notice as possible,
but always cancel. If you have an appointment
with a doctor or anyone else let them know
and ask them if they can cancel the appointment
for you. You will not be charged for cancelling.
If an agency booked the Sign Language Interpreter
for you they might be charged. |
| |
What
if I cannot pay?
If
you cannot pay give us your referral and we
will try to get funding. You will not need
to pay for this assignment. |
| |
How
do I contact the Sign Language Interpreter
Service?
You
can contact us by:
·
E-mail
· Telephone
· Textphone
· Fax
· Letter
· Videophone
· Or call into the Centre for Sensory Impaired
People
Click
here for details.
|
| |
If
I am unhappy with the Sign Language Interpreter
Service, how can I complain or make comments?
You can complain or make comments through
contacting us by:
·
E-mail
· Telephone
· Textphone
· Fax
· Letter
· Videophone
· Video Tape
· Or call into the Centre for Sensory Impaired
People
Click
here for details.
Click here for information on complaints.
(rtf format
/ pdf format)
|
| |
Is
Sign language the same all over the United
Kingdom?
No, there are sign variations across the
country. Glasgow has British Sign Language
(BSL) and St. Vincent's variation (based on
Irish Sign Language (ISL)) and regional dialects;
there are differences between Glasgow, Edinburgh
and Aberdeen.
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| |
Is
Sign language the same all over the world?
Is it international?
No, each country has its own Sign language,
for example British Sign Language (BSL) and
St.Vincent's variation (based on Irish Sign
(ISL)), American Sign Language (ASL) and French
Sign Language (LSF). |
| |
Where
can I learn Sign language?
There are a number of classes for Sign
language. Click on the Web
Links page to find sites with further
information. Also, check with local colleges
who may have classes. Training can be a basic
level Stage 1 British Sign Language and Stage
2 British Sign Language or Scottish Vocational
Qualifications (SVQs) or National Vocational
Qualifications (NVQs) at more advanced levels.
|
| |
How
can I become a Sign Language Interpreter?
Click on these web links in the Scottish Association
of Sign Language Interpreters (SASLI)
or Council for the Advancement of Communication
with Deaf People (CACDP)
for more details of training and qualifications.
It takes at least six to eight years to become
a fully qualified Registered Sign Language
Interpreter. Both the Scottish Association
of Sign Language Interpreters (SASLI) and
Council for the Advancement of Communication
with Deaf People (CACDP) web pages have full
details. |
| |
Where
can I learn to lipread?
There are very few qualified Lipreading
Tutors in Scotland. Most are based on the
East Coast, particularly Edinburgh.
The
Scottish Sensory Centre and the
Scottish Council on Deafness websites.
|
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How
can I become a Lipreading Tutor?
Details are on the Scotland
Service Centre and Scottish
Council on Deafness Websites. |
| |
Where
can I buy books, videos and other material
on Sign language and deafness in general?
There are some materials available in
local libraries and bookshops.
A
wide range of materials is available from
The
Forest Bookshop Warehouse, Unit
2, The New Building, Ellwood Road, Milkwall,
Coleford, Gloucestershire. GL16 7LE.
The
Scottish Sensory Centre Website
can also provide a lot of information on
publications.
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I
would like to do voluntary work with deaf
people, is this possible?
The Sign Language Interpreter Service does
not use volunteers because of the type of
work it does. For more information on voluntary
organisations who do use volunteers please
visit our Web
Links page.
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